Frequently asked questions
What is the return policy?
SmartY Cart offers a simple and hassle-free return policy. Most products can be returned within 7–10 days of delivery if they are unused, in original condition, and have all original tags, packaging, and accessories.
Are any purchases final sale?
Yes. Certain products at SmartY Cart are marked as Final Sale, which means they cannot be returned, refunded, or exchanged once purchased. These items are usually offered at special prices, clearance discounts, or fall under categories that cannot be returned due to hygiene, safety, or perishability reasons.
When will I get my order?
Delivery times at SmartY Cart depend on your location and the product you ordered. Most orders are delivered within 3–7 business days across India. Once your order is shipped, you will receive a tracking link so you can monitor the delivery status in real time. For metro cities, delivery may be faster, while remote areas may take a little longer. Estimated delivery dates are always shown on the product page and at checkout so you know exactly when to expect your package.
Where are your products manufactured?
SmartY Cart offers a wide range of products sourced from trusted manufacturers across India and select international suppliers. Many of our items—such as home essentials, fashion, kitchenware, and daily-use products—are proudly Made in India, supporting local artisans and manufacturers. Some specialized items or electronics may be sourced from reputed global brands to ensure quality and value for our customers. The country of origin is always mentioned on the product page for full transparency.
How much does shipping cost?
At SmartY Cart, we offer free shipping on all orders across India. That means no extra charges—what you see at checkout is what you pay. Enjoy the convenience of having your products delivered right to your doorstep without worrying about shipping fees.
